Hollywoodbets has declared that they are implementing the ClearStake’s ID by Bank verification system as one of their efforts to make customer due diligence processes more effective on their iGaming platform in the UK.
The launch of the new system will permit sports betting and casino users of Hollywoodbets location to authenticate their identity through their bank app only without having to give even their physical documents. The service utilizes open banking infrastructure and allows people the possibility to undergo their information checks through their bank accounts in just a few seconds.
ID by Bank from ClearStake is a platform that leverages banks data to verify identity with compliance to regulations being the highest priority. Player verifications constitute an integral part of customer due diligence and anti-money laundering processes in the iGaming industry. Apart from confirming a players age and identity for protection reasons, operators can also use information to monitor players gambling behavior and risk level thereby ensuring safety of their products and attracting responsible players.
Hollywoodbets, by embracing this technology, is looking to not only help its users verify their identity easily but also significantly cut down on the time spent by its staff in checking documents manually. Manually checking identity documents is a very common practice within regulated online gaming markets, but through the introduction of automated solutions like this one, it is possible to greatly reduce the amount of manual work required.
Understanding the needs of companies operating in regulated industries such as gaming and financial services, ClearStake has developed compliance and verification solutions. The ID by Bank feature takes advantage of open banking to connect with banks and verify customer identities directly. While iGaming operators are sometimes caught off guard by identity verification requirements in their regulatory regimes, these regulations remain a moving target. Implementing customer identification measures, anti-money laundering provisions, and responsible gambling controls are some of the requirements. Obtaining ClearStake’s solution, operators in iGaming not only get effective automated verification tools to comply with regulations but also have a path to making the user experience of the customer seamless.
Tyla Labuschagne, Compliance Manager at Hollywoodbets, said:
Customer due diligence is a critical part of operating responsibly. By integrating ClearStake’s ID by Bank solution, we will be able to make identity checks faster and more intuitive for customers, while significantly reducing the manual workload for our teams. It is allowing us to improve compliance outcomes, streamline operations and remove friction at key moments in the player journey.
Martin Burt, CEO of ClearStake, added:
One of the biggest challenges operators face is completing customer due diligence efficiently without adding unnecessary friction to customers or operational teams. By allowing customers to verify their identity securely through their banking app via ID by Bank, operators like Hollywoodbets can complete CDD checks in seconds, reduce reliance on manual document reviews and strengthen compliance outcomes.
